What We Offer

Two tracks.
One team.

Whether you need someone to run your day-to-day IT or a strategic partner for a specific initiative, Asteri delivers both without the overhead of a large firm.

Managed Services

Ongoing, proactive management of your technology environment, so your team can focus on the business, not the infrastructure keeping it running.

01
Managed IT

Help Desk &
IT Management

Your technology environment, fully managed. Asteri handles monitoring, maintenance, and support for your entire stack, proactively catching issues before they become outages.

  • Proactive remote monitoring and alerting
  • Help desk support with real response times
  • Patch management and software updates
  • Server, workstation, and endpoint management
  • IT asset tracking and lifecycle planning
Environment Status
Example monitoring view
Endpoints online All healthy
Open tickets 2 in progress
Patches pending None
Last backup 3 hrs ago
First reply < 1 business day
02
Cybersecurity

Threat Protection &
Security Management

Threats don't keep business hours. Asteri provides layered security, from firewall management to endpoint detection, designed for SMBs that can't afford a breach.

  • Firewall configuration and management
  • Managed Detection and Response (MDR)
  • Email security and phishing protection
  • Security awareness training for staff
  • Vulnerability assessments and remediation
  • Compliance readiness support
Security Posture
Example threat summary
Firewall status Active
Threats blocked (24hr) 14 attempts
MDR coverage 100%
Last vulnerability scan 48 hrs ago
Critical vulnerabilities None
03
Backup & Recovery

Backup & Disaster
Recovery

When the worst happens (ransomware, hardware failure, accidental deletion), your data needs to come back fast. Asteri designs and manages backup strategies that actually work when tested.

  • Automated local and cloud backup solutions
  • Tested recovery procedures, not just backups
  • Recovery time objective (RTO) planning
  • Business continuity documentation
  • Ransomware recovery strategy
Backup Health
Example recovery readiness
Last successful backup 2 hrs ago
Offsite replication Current
Last recovery test 18 days ago
Retention policy 90 days
Estimated RTO < 4 hours
04
Telephony

Telephony &
Unified Communications

Modern businesses don't run on a single phone line. Asteri designs, deploys, and manages VoIP and unified communications systems that keep your team connected wherever they work.

  • VoIP system design and deployment
  • Cloud phone system migration
  • Video conferencing and collaboration tools
  • Softphone and mobile integration
  • Ongoing system administration and support
Communications Stack
Example platform overview
VoIP system Online
Active extensions 24 seats
Conferencing Active
Mobile integration Enabled
Call routing Configured

Consulting

Strategic technology guidance for specific initiatives, from network builds to technology roadmaps. Engagement-based, outcome-focused, and scoped to what you actually need.

01
Infrastructure

Network Design
& Build-Out

A well-designed network is invisible. It just works. Asteri designs, installs, and expands wired and wireless infrastructure built for reliability, performance, and future growth.

  • Site surveys and network architecture design
  • Structured cabling and physical installation
  • Switching, routing, and VLAN configuration
  • Wireless access point design and deployment
  • Multi-site and campus network design
  • Network documentation and handoff
Network Build
Sample project scope
Site survey Complete
Architecture design Approved
Cabling install In progress
Switch configuration Scheduled
Wireless deployment Pending
02
Strategy

Technical
Consulting

Technology decisions made without the right expertise are expensive. Asteri provides strategic guidance, from software selection and cloud migrations to vendor negotiations and IT roadmaps.

  • Technology assessments and gap analysis
  • Software and platform selection
  • Cloud migration planning and execution
  • Vendor evaluation and contract review
  • IT budget and roadmap development
  • Due diligence for acquisitions and mergers
Engagement Scope
Consulting project framework
Discovery & assessment Week 1
Options analysis Week 2–3
Recommendations report Week 4
Implementation support Optional
Engagement model Project-based

Not sure which track
fits your situation?

Most clients start with a free 30-minute assessment. We'll tell you exactly where you stand and what we'd recommend, in plain language.

Request a Free Assessment Contact Us